Terms & Conditions

Terms and Condetions

 

Q8link Website (www.q8link.net) Agreement to use the site


 

Please read the terms and conditions below carefully before using this site. These Terms and Conditions are the general rules governing your passing, and use of the Q8link website. By agreeing to use the Site, you acknowledge that you agree to be bound by the terms and conditions of site use, including the policies, guidelines, and directives related to the Q8LINK website. These terms and conditions do not supersede any terms and conditions contained in any other agreements or contracts with Hot Deal General Trading and its website. Mail WWW.q8link.net in any way.

If you do not agree to these terms and conditions, you must stop using the Site and all related services and content.

Article 1

 1: Definitions1.Q8link: Website or application owned and operated by Hot Deal General Trading, a Kuwaiti limited liability company.

2. Content: All data, information, and materials, including but not limited to text, images, images, software, videos, music, sounds, graphics, and graphics.

3. Store: An electronic store for a company/institution/ entity with a legal entity separate from Hot Deal General Trading Company Q8LINK, subscribes to the site by exploiting a marketing space to display and sell its services and products through the use of www.q8link.net under an agreement with the site.

4. Services: These are the services provided by the site through him or through other related parties, including the transmission of data, signals, directives and electronic payment services.

5. Electronic payment: An electronic system consisting of a set of means and procedures for the payment and settlement of funds to meet the obligations by transferring funds between two or more parties, and the operation of the system to conduct electronic operations in the form of any transaction or agreement concluded in whole or in part by the electronic means available on the site .

6. Electronic payment methods: Any tangible or intangible means that enable the site, store or user to obtain money, goods, services or benefits, or make an electronic payment or transfer of funds electronically, such as modern financial techniques and techniques for the modern financial industry To improve and develop financial activities, including advanced products, services and business models in the financial services industry.

7. Electronic payment services: The means of electronic payment provided by the site to the user to make the process of electronic payment, including those that are done through the use of credit card or debit card and payment service.

8. Registered User: The user of the site who has read and agreed to these terms and conditions, recorded his / her details and provided correct and accurate information (including name, date of birth, email address, credit card / KNET card details and other details) and created an account password As required during the account creation process.

9. Terms and Conditions: These Terms and Conditions govern the rules of use of q8link.

10. Trademarks: All names, words, signatures, letters, symbols, numbers, addresses, seals, drawings, images, engravings, packaging, graphic elements, shapes, colors, color combinations or a combination thereof; Any sign or set of signals, if they are used or intended to be used to distinguish the goods or services of an enterprise from the goods or services of other establishments or to indicate the performance of a service, or to conduct surveillance or examination of goods or services. trademark.

11. Personal Information: Any information related to the user's identity that may identify him/her whether it is used by itself or with other information or data such as but not limited to name, address, email address, phone number, contact details, device ID or any other information. Other data that enables third parties to reach the person concerned

 

Article 2: General Provisions

1. Q8link website is an electronic complex that allows owners of companies and businesses and small and micro-entrepreneurs the opportunity and the possibility of displaying their products or goods or services or advertising or marketed or sold through the site in a way and electronic means facilitate them to sell or market as It also facilitates the user the possibility of easy access to these shops and various stores and different and see their products and buy them online, where the site allows the user to easily browse and search products through many stores and browse the lists of goods For multiple and different, with multiple payment options, including cash and other means provided by the site user to shop electronically, either through the use of computers and desktop or laptop applications on smart devices and tablets of various types and systems that are available.

2. The User acknowledges and agrees that Q8link does not sell, display or advertise or interfere with the production, manufacture or distribution of any product, commodity or service provided by the Stores on the Site in any way, The site is not responsible for the delivery or transfer of products ordered by the user and purchased from the participating stores on the site unless expressly stated otherwise purchase order, as the store from which you ordered the purchase is responsible for the delivery of any order of purchase for their products that you Made through the site, the site is also Q8link Shall not be liable for any warranty or guarantee of the products or goods sold by the participating stores on the site, their suitability for use, risks, quality, the correctness of the data or information of the product, the defects of the product, its non-conformity with the specifications or lack thereof; The extent of compliance of these products with the standard specifications adopted in Kuwait or the Gulf Cooperation Council or any data required by local laws or whether these products have been banned under local laws or require a special license from the official authorities. As the site offers the user only to provide the user access to the shops/companies/institutions/owners of local micro and micro-enterprises involved in the site, and these stores are solely responsible to the user or others to comply with all dictated by laws and regulations and decisions And the standards and standards applicable in the State with respect to any data or information you provide, display or sell to the User through the Site.

3. User agrees to our right to change these Terms and Conditions at any time. Any such changes will take effect on the day of publication on www.q8link.net. You must read the Terms each time you use the Site. By accessing the Site and registering an account or using the services offered by Hot Deal General Trading / LLC, you agree to be bound by these Terms and Conditions. If you do not agree to all or some of the terms, you must stop using the Site.

4. User agrees to Q8link's right to discontinue completely or temporarily at any time without any liability on the Site to any User or any third party, whether due to maintenance or updating of the Site or for any other reason determined by the Site, The Site will endeavor to notify the User of such discontinuance, but shall not warrant the arrival of such notice to the User. In all cases, the User agrees to the Site's right at any time to modify or withdraw any Service or any of its content without any liability on the Site.

 

Article 3: Registered User and User Account

1. In order to access the use of certain functions and services, including the ability to purchase products and services from online stores through the site, you must register and create an account at www.q8link.net, and set a special password to access your account, provided that any account It is registered as a personal account and exclusive to you and is not transferable to any third party, and that all registration procedures are done by the user himself.

2. If you register and create your account, you become a registered user. To be a registered user, you must be at least 21 years of age.You must provide accurate and accurate information including name, date of birth, email address, credit/debit card details and other details as required during the account creation process. Under the laws of the State of Kuwait, if you are a parent or guardian of a minor between the ages of 18 and 21, you may allow him/her to use your account, on the basis that you remain accountable for any use of the site by this minor via your account.

3. By registering and using www.q8link.net, you acknowledge that the information and data you have provided in the registration process are true and accurate and warrant that such information will be updated to keep it correct whenever it changes. You are responsible for maintaining the confidentiality of your account, and you agree to accept responsibility for all activities that occur in your account. If you know of any misuse of your account, you must notify us immediately at the contact addresses shown on the site. The user may not create more than one account

4. The user is prohibited from using the site for any illegal purpose or using abusive or abusive language or any kind of abuse through our website or the services provided to its pioneers by means of communication. It is also prohibited to upload, distribute or publish any offensive, abusive, infringing on the rights of individuals, public rights, threats, defamation, slander or any illegal or inflammatory content that may incite crime or violate the rights of any party Violate any of the laws, or cause damage to the Site or others, illegal entry, fraudulent means, false name or impersonation that would deceive the Site and engage in an unlawful act. The site and before others legally cause This is a breach.

 

Article 4: Purchase orders from participating stores

1. As a registered user, you can order and purchase products from shared online stores available through the website. Each shop will set payment terms and conditions for the products offered (payment on request / upon receipt/terms and conditions of sale) and you must review and agree to the implementation of these terms to complete the order as described during the order process, you may be charged shipping costs or transportation and fees Other that can apply to this application.

2. After you choose any product (s) you will be asked to confirm the purchase order process, which will determine the final details of your order from the store including the terms and conditions of purchase as determined by the store (may vary from store to store and from product to product)These terms may vary from one store to another, so you should read them carefully before ordering and purchasing.

3. After completing the purchase process and accepting your order, you will receive a printable electronic receipt and a fixed save of the transaction or purchase including all the details of the order agreed upon, which will be sent to you by e-mail, and will be notified the store from which you purchased from the purchase you made To fulfill your request.

4. If you do not receive the receipt of proof of dealing with the store where you purchased the product from the site after you complete the purchase process via e-mail sent to you or via SMS to your mobile phone number, you must inform us immediately, so that the appropriate procedures Enables you to obtain proof of business as soon as possible and allows us to verify the purchase order process.

5. The user has the right to cancel any purchase order within (...) minutes from the time of completion of the order from the site, and the site has the right to cancel any order completed by the user if it contains incorrect information or data, and the right of each site or stores participating in the site cancellation Any request for any other reason with notice to the user of this cancellation.

6. We may not retain your order details in a way that you can access later on the website, so you can print these terms and confirm the service/product request for your records, and if you wish to obtain specific details from your previous orders -You can communicate with us.

7. There may be some errors in the prices that appear on the products of the stores during your review or during the ordering process from time to time. It is also possible that communications may falter, which may result in errors in transmission and reception that may lead to interruption of the purchase process or not completed properly. Q8link will endeavor to resolve any issues that may arise as a result of such errors. You agree that q8link shall be free to determine the appropriate decision in such cases.

8. The prices shown for the products are in Kuwaiti Dinars (KD) and include taxes (if any) at current rates applicable but exclude delivery charges, unless expressly stated otherwise on the purchase order or within the receipt of proof of transaction or purchase received after the completion of the purchase. On your email.

 

Article 5: Payment

1. Payment is made through the use of the payment services provided by the site when you order products from the store, and after the verification of the details of the electronic payment method, you have chosen to pay.

2. When using the KNET payment service you will be directed to the payment portal of KNET cards where you will be asked to enter the card details such as card number, expiration date, and PIN code. If you choose MasterCard and Visa as your payment method, you will be directed to the MasterCard and Visa Payment website, where you will be asked to enter your card details such as card number, expiration date, secret code or as specified by the relevant financial institutions and regulatory authorities. In order to ensure that the card is not used without your consent, we will make sure that your name, address, and other personal information you have provided to us during the application process are correct, using the appropriate databases of third parties. By accepting these terms, you agree to such verification. We may disclose the personal information you have provided to the registered credit reference agency (Knet, the MasterCard and Visa website) or those involved in the relevant electronic payment processes, which may keep a record of that information. Please note that this is done only to confirm your identity and all information you provide to us will be treated securely and in full compliance with the laws of the State of Kuwait.

3. The responsibility for verifying customers, credit card details and other payment cards, verifying the debit card and completing the transaction lies with the payment gateway used and / or the bank that issued the card or their agents. Hot Deal General Trading is not responsible for any losses or damages resulting from fraudulent transactions that occur due to illegal entry, cyber-attacks, theft at the payment gateway or bank that issued this card, theft of customer's credit card details, PIN or details Verify the password or any other details authorizing purchase through the payment gateway by persons of bad intent or persons who own the card illegally, as long as it has taken measures to secure and protect electronic transactions in accordance with the relevant standards in this regard.

4. The value you paid for the products you purchased from the Participating Store is the corresponding price displayed for the Store Product at the time your order was received, however. Some errors may occur. If you find a mistake in the prices of the products you ordered, you will be notified as soon as possible, and you will have the option to re-confirm your order at the correct price or cancel the order. If you cannot be contacted, your application will be treated as canceled. If you cancel the order and you have already paid for the products, you will be refunded in full and in the manner in which the payment was made or in the appropriate manner the Site deems appropriate.

 

Article 6: Payment terms upon receipt and receipt of

 the application store may offer you the option to pay for the ordered products (as specified in the selected store) in cash on delivery to your address if you choose this service and available at that store at the time of application. If this service is available and you want to pay on delivery, you must in all cases Payment for delivery is determined when you place an order. However, any payments on delivery are subject to the following:

1. Cash will be paid to the delivery representative of the store or the person delivering the product you ordered from the authorized store for immediate collection before you receive the ordered products. The store representative may also provide you with the means of payment including electronic or mobile payment device in case you wish to pay using the bank card (KNET / Visa / MasterCard).

2. Upon receipt of the full payment, the administrator will deliver the order, invoice and delivery document.

3. Checks, gift vouchers or discount vouchers are not accepted in lieu of cash or bank card payments if you choose to pay on delivery. (Customer can use discount vouchers, if applicable, on the site prior to order completion).

4. The store with which you deal will ensure delivery at the agreed time of the purchase order. You must cooperate with that store and receive any communications received from you for delivery purposes related to the purchase order.

5. The person receiving the products/product in question must be the registered user who made the purchase order or the person he represents, provided that proof of that person's representation is presented to the registered user and the buyer must produce a personal identification document.

6. If you are not in the address specified for delivery, the representative of your store will wait for a certain period of () minutes, and in possession of the required products. If you do not exist at that time and with the address specified will have to leave and then be contacted again. If this is not possible, your order will be delayed until the next day, with any additional charges incurred as a result.

7 If the store you dealt with or on behalf of you is unable to communicate with you within 24 hours, the order will be canceled automatically. You will not be entitled to a refund of the prepaid delivery cost. The amount paid for the product will be returned only without the other costs you paid for the order.

8 Cash on delivery is not available at all participating stores. This service is available for some stores only and not all of them where you can identify them during the purchase process.

9 .. All risks of using the product and the risk of loss or damage and ownership of the products you ordered are transmitted to you as soon as the store that you dealt with through the site delivered to you or his designee at the address indicated in your order, or when you receive a notice from the site Or your retailer via q8link, if you have paid for the product (s) before delivery.

10. In the event that the purchase order from the participating store does not include the payment on demand condition, you must pay the agreed cost of the purchase order within the specified dates or immediately upon receipt of the product from the store from which you purchased.

 

Article 7: Trademarks and Intellectual Property Rights

1. This website, with all its contents, features, and functions, including but not limited to all information, visual presentations, text, images, video, and audio clips, is designed and selected by Hot Deal General Trading LLC / or by third parties authorized to use and exploit it. Or the property of the providers of such materials or marks belonging to the electronic stores located on this site or to the participating stores, where they are legally protected in accordance with the laws of the State of Kuwait and international legislation related to intellectual property rights, trademarks, copyrights, and innocence Invention.

2. The user may not use or exploit the website and any of its content including trademarks for commercial purposes or any other purpose not expressly authorized by the user. You may not copy or distribute any content from the website, or use the site name or store names. Or trademarks or exploit them in any way, unless you obtain a written license from the owner of the mark or the site authorizes you to do so.

3. The name of the site or the company and the names of its trademarks and the names of the trademarks of the electronic stores in the site and their trade symbols and the names of their products displayed are trademarks belonging to the site or its licensors or belong to the owners of electronic stores on the site, you may not infringe or use or exploit them in any manner whatsoever without the written permission of the owners of these rights.

4. If you believe that your intellectual property or trademark has been infringed, you must notify us, and if this is true, we may stop the Participating Store or the product in question, block access to the User or remove related content from the Site, Without any responsibility on the site.

 

Article 8: Information published on the site

1. The Site may have information or data for public information or display purposes only, as the Site does not guarantee the accuracy, correctness, completeness, usefulness or usefulness of such information, so your reliance on what is contained in that information is at your own risk. Minimum responsibility on the site for any of these matters.

2. Although q8link makes sure that the participating stores are committed to providing accurate information about products and prices, the possibility of typographical errors is possible and you will not be able to confirm the price of the product when ordering from the participating store through the website unless you place the order. In the event that a product is offered at the wrong price or information, q8link will have the right to refuse or cancel orders on this product as it deems appropriate. In the event of an error in the pricing of one of the products you have ordered, q8link may, at its sole discretion, contact you to see if you wish to proceed with this order after modifying the price or canceling the order.

 

Article 9: Limitation of Liability

1. q8link is not liable for any damages resulting from the use of, or the inability to use or performance of, any of the products offered by us or the participating merchants that use the Site, even if you have not reported the possibility of such damages.

2. q8link is not responsible for the products or advertisements displayed or sold by the participating store on the site by the user or third party, where in the event that the store participating in the site has committed an act of violation of the provisions of the law or infringement of the rights of the user or others You hereby agree and understand that the Site will not be liable for any claim or action related to this matter.

3. q8link is not responsible for the delivery or transfer of products ordered by the user from the stores available on the site unless otherwise expressly stated in the purchase order. The store from which you place an order is responsible for the delivery of any order placed for their products that you have made through the Site.

4.Q8link shall not be liable for any warranty or warranty of the products or goods sold by the participating stores on the Site, their suitability for use, risks, quality, reliability of the product's data or information, product defects, non-conformity with the specifications or Lack of compliance or compliance of these products with Kuwait or GCC standards or any data required by local laws or whether such products have been banned under local laws.

5. Q8link does not warrant that the Site or any of the services or products available through it will remain uninterrupted or error-free. There may be delays, omissions, interruptions, and / or inaccuracies in the materials or services available through the Site

6. Q8link makes no warranties as to the completeness, accuracy, timeliness, reliability, or non-infringement of any content on the Site or the services available through it.

7. Although we take reasonable measures to prevent the entry of viruses and other electronic codes on the Site, we do not warrant that the Site, the Service, products, materials or content that may be available through the Site are free from these destructive factors. Q8link is not liable for any damages or damage resulting from these factors or arising directly or indirectly from these factors.

8. In no event shall Q8link be held liable by you or any third party for any direct, indirect, special, consequential, or consequential damages of any kind, even if the Site has been notified, or should we have been aware of the possibility Such damages arising out of or in connection with your use or your reliance on the Site or any information, links or content contained therein, or services otherwise listed or made available to you through the Site or the provision of information, whether personal or otherwise, to the Site or the provision of the Services by Site, acts or omissions on the part of the site or its employees

9. Q8link shall not be liable for any express, implied or legal warranties to the fullest extent permitted by law, with respect to the Site or the services provided by the Participating Site or Stores, or in relation to the currency used, the accuracy or completeness of the information provided by the Site or Stores. Participation, including the implied warranties of merchantability, fitness for a particular purpose or non-infringement of trademarks, patents or other intellectual property rights, by accessing the Site, you acknowledge that your use is your sole responsibility.

 

Article 10: Consumer Protection Policy

The consumer protection policy aims to help users from participating stores to know their rights and the obligations of participating stores on the site to comply with the user or third parties, as any of the stores participating in the site must abide by the provisions of local laws, for example, The following are not limited to

1. Ensure the health and safety of the user when providing him with any good or service and not harm him when using the good or enjoyment of the service.

2. Ensure the quality of the goods and services and the validity of the goods for the purpose for which they were prepared.

3. Obtaining health information and data about the products that are offered, purchased or used, purchased, used or provided to him.

4. Fair settlement of a legitimate claim, including compensation for misinformation, bad goods, unsatisfactory services or any practices harmful to the user.

5. The user shall have the right to replace or return any commodity or product purchased with a full refund within 14 days of receipt, provided that the commodity or product is in the same condition upon purchase or receipt. The cases in which the consumer may not directly exercise the right of return or replacement option are as follows:-

If the consumer is aware of the defect or defect in the commodity at the time of purchase and before its condition and it was proved by the purchase invoice.

- If the commodity or product transforms its nature or characteristics of the method of packaging or packaging without replacement or refund as damaged or impossible to return it to the state it was at the time of purchase in such a way as to refrain from reselling it unless the reason for refund or replacement is due to manufacturing defects or violations of specifications Compulsory standard or goods or goods are contrary to what has been agreed as a result of cheating in the specifications or components.

 

Replacement or refund controls are as follows:

1. The commodity must be in the same condition upon purchase.

2. The user should not have used it in any way.

3. The commodity shall not be perishable unless it is proved corrupted or expired for human consumption upon purchase.

4. The nature of the commodity, as required by custom, shall not be permitted to be returned or recovered.

5. Return the sold product with a refund, exchange or repair free of charge if a defect is discovered or does not comply with the prescribed standard or the purpose for which it was contracted within the period specified in accordance with the terms of the warranty suspended by the merchant or the custom period. This does not apply to consumer goods or perishables that are rapidly perishable, and goods or products made according to user-defined specifications, books, newspapers, magazines, software programs and the like.

6. If the participating merchant is an agent or distributor of the product, he shall execute all guarantees provided by the producer or principal of the commodity subject to the agency. If the guarantees provided for in the preceding paragraph take more than 15 days, the participating merchant shall provide a similar commodity to the consumer for free use. Until such guarantees are implemented.

7. The products are provided according to their availability at the store from which you ordered, and if you do not receive the product that you completed the purchase within the agreed dates of the purchase order or that store is unable to provide the product. The full amount you have paid will be refunded to the merchants through which you have paid.

8. In the event that the User believes that there is any dispute or violation of any of his rights protected by local laws in relation to any product purchased or offered by the participating store on the Site, he shall address the address of that store and inform him thereof, as he is responsible for any A product that displays or sells it to the user without any liability on the site or its gestures. However, you can communicate with us when such a situation occurs so that the appropriate action by us towards that store and without any obligation on the site, in all cases, all of what is described in the consumer protection policy is to help the user without any obligation on the site, so the user Acknowledges that the site is not responsible for the application or the commitment of participating stores

 

Article 11: Privacy Policy

The site recognizes that proper management of personal information is extremely important. Accordingly, you agree to the terms and conditions and the privacy policy, where personal information will be treated as follows:

1. The Site will only obtain personal information as necessary and in a fair and lawful manner and will ensure that the use of such information is restricted.

2. Personal information obtained by the Site may be used in the following ways:-

 To provide products or services at the highest level of user service or to those services requested by the user, including purchases or sales of products, where personal information includes such information necessary to understand the requirements of the user such as the purchase record and transaction logs conducted by the site.

- To enable the response to user requests including user queries (including collecting their queries to improve site responsiveness) as a reference to identify users' requirements regarding products, planning, development, advertising, sales, and site services activities. Users that may be served, record user queries.

- View product information, location information, service information, and other related information related to the site, for example, send a directory or new product information, books, magazines or mailing magazines, and notify or communicate with users.

- To verify the validity of user data and provide the requirements of the official regulatory authorities of the data of customers in some of the services provided, for example electronic payment services

- To develop and maintain good relations with business partners and related entities as a reference for the development of the site and provide personal information to users of company employees for work related to the level of user service.

- Hey. Personal data obtained may be processed and used as statistical data provided that the persons concerned are not identified.

3. Provide personal information to other parties provide personal information to third parties; personal information obtained by third parties may only be disclosed in the cases described below:-

The provision of personal information to participating stores and parties involved in the provision of services on the site;

personal information obtained may be disclosed and provided to those parties in a limited and necessary scope to reach the purpose for which the information is used.

 For example, when a site sends your purchase order in such a case, we sign a third party confidentiality agreement and the company should strictly monitor and supervise the third party's handling of personal information.

4. Proper management of personal information appropriate and necessary safety measures will be taken to prevent leakage, loss or damage of personal information obtained, as well as the protection of personal information. In addition, the Company will conduct the necessary training for its managers, employees and other relevant staff to ensure proper processing of information.

5. Queries Inquiries from users regarding their personal information, including verification of the purpose of its use and feedback or complaints regarding the handling of their personal information, are directed to the section to which the user initially provided their personal information.

6. optimization Company will comply with laws and regulations relating to the protection of privacy in Kuwait, and will continuously review and improve the contents of this document in an effort to better protect privacy.

 

Article 12: Compensation

1. In the event that the user is sued for the price of the goods purchased or any unpaid value or any breach of the terms and conditions agreed upon by the user, the user shall pay reasonable compensation to the attorney's fees in addition to any compensation that the court acknowledges for any other damages caused.

 

 

Article 13: Notices and Electronic Communications

1. When you visit the site or send e-mails to us, you communicate with us electronically. You agree to receive communications from us electronically. We will communicate with you by email or by posting advertisements.

 

X
Suggestion